Social Security

Are Wait Times At Social Security Offices Increasing?

Unfortunately, Social Security offices across the country have been closing due to budget issues. It has been reported that over the last five years, more than 60 field offices across the country have closed, along with more than 500 mobile offices. Additionally, some offices have cut back on hours of operation and the number of employees working.

Recently, the Office of Inspector General (OIG) released a report detailing the effects of the closures. Among its findings:

  • Many citizens are unaware of the field office cutbacks.
  • Field office managers reported that the hours they have to handle complex cases or hold staff meetings has dwindled.
  • Wait times at field offices increased from 14.4 minutes in July 2011 to 30.5 minutes in November 2013, resulting in more complaints.
  • Appointment calendars are often booked through 60-day periods.
  • Overtime has been cut back.

To read the OIG report, you can click here.

What Is the Best Way to Apply for SSDI?

It is our hope that our elected officials will take note of this report and allocate funds to meet the public demands. Many people are starting to speak out about the service issues, with some people writing letters to their local newspapers and elected officials.

This is yet another reminder that it is important to work with an attorney if you have questions relating to Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) benefits. It may be in your best interest to work with someone who can help you work through an application or an appeal in an attempt to speed up the process. Keep in mind, the overwhelming majority of initial applications for disability are denied.

We can help you navigate your way through the disability process, which can be very complicated. Do not hesitate to contact our Tulsa Social Security disability lawyers for a free evaluation of your case. Our firm works on a contingency fee basis, and our fee agreement is governed by the Social Security Regulations.

Troutman & Troutman, P.C. – Tulsa Social Security disability lawyers

Troutman Touts: Social Security offices served more than 43 million visitors in 2013.



    I didn't think there was a caring professional considerate attorney firm on the planet, but Troutman & Troutman proved me wrong. From the receptionist to the legal assistance to the attorney and more they were exceptional people.

    - Robert S.

    They did a fantastic job getting everything gathered up and getting the trial done as quickly as possible. Anytime I had a question they were patient and help me understand what was going on. Especially Christy and Charlie were great.

    - Michael M.

    Steve Troutman was able to get my short-term and long-term disability for me. Then Erin another lawyer for their firm got my Social security disability for me. Great people.

    - Billy S.

    Mr. Troutman walked me through the entire process. Heather was available each time I called, answered all my crazy questions, and helped me fill out forms along the way. I was never treated like I was wasting time.

    - Julia C.

    Erin and Keith were fabulous! They were compassionate, helpful, and very responsive! They made the process very smooth and painless every step of the way.

    - Valerie W.

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